Welcome to Big Smoke Distro
We provide shipping services across multiple regions and strive to ensure timely and secure delivery of all orders. If you are unsure whether we ship to your location, please contact our customer support team for assistance.
All orders are processed as quickly as possible. However, processing times may vary due to factors such as product availability, order volume, and public holidays. You will receive a confirmation email once your order has been dispatched.
We offer different shipping options, including standard and expedited shipping.
Delivery times vary depending on the shipping destination and selected shipping method. While we strive to ensure prompt delivery, unexpected delays may occur due to external factors such as weather conditions, customs processing, or carrier-related issues.
We are committed to delivering orders on time, but in rare cases, shipping delays may occur. If your order is delayed beyond the estimated timeframe, we recommend checking your tracking information or contacting the shipping carrier. If further assistance is needed, please reach out to us.
If your order arrives damaged or is lost in transit, please notify us immediately. We will work with the shipping carrier to resolve the issue and, if necessary, arrange for a replacement or refund.
It is the customer’s responsibility to provide an accurate shipping address at checkout. If an incorrect address is provided, we are not responsible for lost or misdelivered packages. If you realize that your address is incorrect, please contact us as soon as possible.
Welcome to Bigsmoke distro.
2299 DREW ROAD,
MISSISSAUGA, ON L5S 1A3
Call: +1 647-967-3247
Email: [email protected]
Copyright © 2025 Bigsmoke Distro.