Eligibility for Returns

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may request a return for eligible items. Returned items must be unused, in their original packaging, and in the same condition as received.

How to Initiate a Return

To start the return process, please contact our customer support team with your order number and reason for return. Our team will review your request and provide instructions on how to proceed with the return.

Return Shipping

Customers are responsible for return shipping costs unless the item received was incorrect, defective, or damaged. We recommend using a trackable shipping method to ensure that your return is safely received.

Defective or Incorrect Items

If you receive a defective, damaged, or incorrect item, please notify us immediately with supporting photos. We will arrange for a replacement or refund at no additional cost to you.

Order Cancellations

Orders may be canceled before they are shipped. If you need to cancel your order, please contact us as soon as possible. Once an order has been dispatched, it can no longer be canceled, but it may still be eligible for a return.